Services from the KX-TD team are collected here. They include one hour telephone technical support for existing customers and for non-customers, a Security and Anti-Hacking Review and a package called The Works.
Business owners buy these when a phone system needs programming changes, a problem needs tracking down or a review is due to check for toll fraud risks. After forty years in business telephones, our team knows legacy and VoIP systems. Call (866) 205-4112 to talk through which service fits.
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Telephone support is sold by the hour. Use it for voice mail changes, extension moves, call routing fixes or questions about a feature. It is offered for existing customers and for non-customers. Many problems can be solved over the phone, so you avoid a service visit.
Bundles of 5 or 10 hours are listed for each customer type. They fit offices that make regular changes, such as adding staff or updating greetings, since you can use the hours over time. Choose a single hour if you only have one problem.
This review looks at your phone system for toll fraud risks. Open ports, default passwords and unused features are common weak points. It makes sense when you have not had a review for some time, or after unexpected call charges.
The Works is a package listed alongside the other services. Call us at (866) 205-4112 to ask what it includes before you buy, so you can be sure it covers what you need. This helps you compare services before you decide.
No. There are hours for non-customers as well as existing customers.
Often yes, for programming and settings. Hardware faults may need a part. Visit our technical support page for more.
Call us at (866) 205-4112 and describe the problem. We will point you to the right service.
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